• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Issue with Spotter Network Software GPS

Nic Daniel

Enthusiast
Joined
Sep 14, 2023
Messages
3
Location
Pittsfield, Illinois
I have recently acquired a GlobalSat BU-353S4 to run with Spotter Network. Earlier today it was working with Spotter Network just fine but now when I try to use it, Spotter Network Software just says "connecting" and in the bottom left it says "GPS off" even though Windows recognizes the device is plugged in and the LED on the GPS puck turns on. Any help would be appreciated.
 

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Under the Port drop down, does it have anything other than "Com 4"? If so, I suggest you try each one until it works.

Also you might try going to the Windows Device Manager and expanding "Ports(COM&LPT)" and see if your GPS puck is shown under it and what COM port number it is assigned.
 
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