Carla Bisby
EF4
If anyone can help solve this problem I’d really appreciate it as I’m up a creek with regards to getting data on the road right now.
My cell phone has started screwing up graphics that it downloads (like SPC CVO and MD web pages) and neither I nor Cingular can figure out the problem. I have a 2 month old Nokia 6102 and it was downloading fine until just recently. It still downloads text on web pages ok, just not the graphics. It’s downloading them in such a low resolution that I can’t make anything out. This means no radar, CVOs, watches, or MD graphics, etc while I’m on the road.
I went to a local Cingular store who told me it was something broken with the phone and that I’d have to get another one. They won’t give me another new one, only a reconditioned one. I went to Radio Shack (where I bought the phone at) and they said it was a memory issue so I freed up memory but that didn’t work. I called Cingular and their level one technician told me to clear the cache. That didn’t work, and they said they’d give me a reconditioned phone instead. No. So they transferred me to a level two technician who changed something with provisioning (set MS capable to “yesâ€). That didn’t work.
Anyone have any solutions? I figured someone on ST would know.
My cell phone has started screwing up graphics that it downloads (like SPC CVO and MD web pages) and neither I nor Cingular can figure out the problem. I have a 2 month old Nokia 6102 and it was downloading fine until just recently. It still downloads text on web pages ok, just not the graphics. It’s downloading them in such a low resolution that I can’t make anything out. This means no radar, CVOs, watches, or MD graphics, etc while I’m on the road.
I went to a local Cingular store who told me it was something broken with the phone and that I’d have to get another one. They won’t give me another new one, only a reconditioned one. I went to Radio Shack (where I bought the phone at) and they said it was a memory issue so I freed up memory but that didn’t work. I called Cingular and their level one technician told me to clear the cache. That didn’t work, and they said they’d give me a reconditioned phone instead. No. So they transferred me to a level two technician who changed something with provisioning (set MS capable to “yesâ€). That didn’t work.
Anyone have any solutions? I figured someone on ST would know.