Scott Bell
EF1
OK, I've had to fight this battle on the last two chases and it's becoming obvious that tech support at Alltel is clueless.
I have the KPC680 and while chasing am running GRLevel 3. As is expected, the card will go into a dormant status pretty quickly but then when GRLevel attempts to update, it often won't come out of that state. Sitting at home, It will miss the first update attempt, but usually during the 60 second delay which GR has, the card will come out of dormancy and then GR can update (assuming it doesn't go back into the dormant state too quickly)
Anyone else had to fight this beast? Here are the things I've tried:
-adding a connection string to the modem properties
-uninstalling/installing ad nauseum
-unattaching/reattaching card and antenna
-pulling what little hair I have left out
I have the KPC680 and while chasing am running GRLevel 3. As is expected, the card will go into a dormant status pretty quickly but then when GRLevel attempts to update, it often won't come out of that state. Sitting at home, It will miss the first update attempt, but usually during the 60 second delay which GR has, the card will come out of dormancy and then GR can update (assuming it doesn't go back into the dormant state too quickly)
Anyone else had to fight this beast? Here are the things I've tried:
-adding a connection string to the modem properties
-uninstalling/installing ad nauseum
-unattaching/reattaching card and antenna
-pulling what little hair I have left out