SN / RS Logging into Spotter Network on RadarScope

[Mark Blue]

I’ve received multiple emails from folks using the “Contact Us” link in the footer since Spotter Network (SN) support moved here to Stormtrack about logging into to SN on RadarScope (RS). I’m not sure why this is causing users so much difficulty because it’s a very easy process to accomplish. I’m going to post two screenshots here and any further inquiries via email will simply be linked to this post. Please see the below images of the RS application:



1. First, click on the cog wheel to access RS settings. It’s circled in yellow along the right edge.

2. Next, click on the label “Spotter Network” circled in red on the resulting pop up menu. The next image is where you’ll be taken after clicking on SN.



3. Enter your SN credentials in the area circled in green. If you’ve forgotten one or the other you can even click on the links to retrieve your username or reset your password through SN. Once you’ve signed in you can then view other spotters as well as toggle reporting your location on or off.

That’s essentially it in a nutshell. Should you have further questions please register to become a Stotmtrack member so you can post any additional support questions in this thread. You’ll also find a “Help Tab” within the pop up menu that offers answers to FAQs, a complete user guide, and all sorts of helpful information. Thanks for your cooperation in this matter and I hope this helps!

Mark Blue

 

[Ashley Boyd]

I’ve received multiple emails since Spotter Network (SN) support moved here to Stormtrack about logging into to SN on RadarScope (RS). I’m not sure why this is causing users so much difficulty because it’s a very easy process to accomplish. I’m going to post two screenshots here and any further inquiries via email will simply be linked to this post. Please see the below images of the RS application:

View attachment 16926

1. First, click on the cog wheel to access RS settings. It’s circled in yellow along the right edge.

2. Next, click on the label “Spotter Network” circled in red on the resulting pop up menu. The next image is where you’ll be taken after clicking on SN.

View attachment 16927

3. Enter your SN credentials in the area circled in green. If you’ve forgotten one or the other you can even click on the links to retrieve your username or reset your password through SN. Once you’ve signed in you can then view other spotters as well as toggle reporting your location on or off.

That’s essentially it in a nutshell. Should you have further questions please register to become a Stotmtrack member so you can post any additional support questions in this thread. You’ll also find a “Help Tab” within the pop up menu that offers answers to FAQs, a complete user guide, and all sorts of helpful information. Thanks for your cooperation in this matter and I hope this helps!

Mark Blue

I am signed in but not showing up on Radarscope. My husband does but I don't and haven't in over a week. Solution to this?

 

[Mark Blue]

I don’t want to insult your intelligence, but have the simple things been checked? Toggling on the two options in the following screen shots?

 

[Mark Blue]

@John Wetter do you have any ideas as to what may be causing this issue?

 

[Ashley Boyd]

@John Wetter do you have any ideas as to what may be causing this issue?

I have never had a problem with it until I bought the Pro. I could cancel that and see if it starts working again.

 

[Mason Kruszkowski]

Cant log in on mobile

 

[Ashley Boyd]

I have never had a problem with it until I bought the Pro. I could cancel that and see if it starts working again.

I changed the setting from Radarscope to NOAA and I am showing up now. Don't know why there is a difference there but that's how I fixed it myself.

 

[Mark Blue]

After I read your post I thought that the issue is clearly with RadarScope, but then I looked at my settings and found I’m using a combination of RS and AH for my data sources, so now I’m not so sure. There is an issue somewhere it’s just a matter of finding it now.

 

[Mason Kruszkowski]

I got it to work if you uninstall radarscope and reinstall it fixes the problem

 

[James Metzger]

I'm trying to login to SN on radarscope but it keeps saying my username/password is invalid... not sure what I'm doing wrong. Bought pro. Tried uninstalling and reinstalling...

 

[James Metzger]

I'm actually an idiot and figured it out LOL

 

[John Wetter]

@James Metzger - Please post what fixed it. I've never been able to reproduce any issues others have reported. It is almost always that people are either using their email or their private ID instead of their username. Your username is what you should use. You also should have already passed the test and filled out your NWS contact information BEFORE logging in to RadarScope (or any app for that matter).

 

[Jake Gamache]

I'm having trouble signing into the spotter network on radarscope. Its giving me an invalid credentials code, but the credentials are correct help!!!

 

[Mark Blue]

Please make sure you’re using your username in that particular field versus your email address or call sign. The only way to determine what your username or password are is to navigate over to https://spotternetwork.org and login. Once you’ve successfully logged in there use those exact same credentials in Radarscope and it will work. To find your SN username please see the attached image below from my account. My username is circled in red.



Other than that you may have to utilize the lost username or password feature to retrieve your information. Narrowing it down to one or the other would be ideal.

 

[John Wetter]

Make sure you can login on our website at spotternetwork.org then you would use the same information in RS.