Site display

[Hannah.Taylor]

Changing styles is not resolving the issue. Just fyi.

 

[Jamie H]

Hopefully a fix can be found soon

 

[twarner]

Still seeing this:View attachment 24359

Still only 2 options. Site is pretty much broken.

 

[Jeff Duda]

My sincerest apologies for this issue. I may have inadvertently made a change several weeks ago that has impacted UI.X availability. I have attempted to restore it just now.

As a test, I logged out, opened a separate browser (Microsoft Edge in this case), cleared my cache, and visited the website to the register page. I scrolled to the bottom where the "Stormtrack Light" theme was indicated...



selected one of the other options, which popped up quickly:



If anyone could confirm that this works for them, I would appreciate it.

Sorry again for the mix-up.

 

[Jeff Duda]

Note also: if you're on one of the "janky" display styles, when you click the style chooser button, the list will likely pop "down" at the far bottom of the page (rather than any dialog box popping up).

 

[Bill Giles]

Thanks for responding Jeff! I can confirm that I see the other styles now, and that changing to the "Default Style" option fixes the site rendering issue for me.

The only thing I'll mention is that you probably need to change the sites default style to something that renders properly as well. Testing on MS Edge with history/cache cleared and not logged in as anyone shows the site still janky. Since that will be the default for anyone coming to the site initially I imagine that the user perception will be that there are still problems.

 

[Jeff Duda]

Bill, can you try that again and see if the default style that shows up on a fresh visit has changed?

 

[Bill Giles]

Sure. It looks like that works; the new default style is “Default Style”. Looks much better.

Users still experiencing this issue will need to clear their browser cache most likely, or if they’re already logged in, may need to manually choose the new style.

 

[Bill Giles]

Additional note: the style “Stormtrack - UI.X” also seems to render properly. I’m a little limited for additional style testing at the moment as I’m sitting in a hospital waiting room on a tablet but I can look at others later.

 

[John Farley]

Working for me now, too. I did not even have to clear my cache.

 

[Jamie H]

Thank you Jeff. Mine reverted to Default Style and is working properly again now. I tried Stormtrack Dark and it was back to the messy version, and am now using Stormtrack - UI.X which as Bill says is working fine too.

 

[Hannah.Taylor]

Stormtrack Dark remains broken. I can view other styles without errors.

 

[Jeff Duda]

Back during the management transition beginnings there was a Xenforo upgrade that happened. The Xenforo upgrade removed support for some of the styles. So if you come across a style that results in a messed up page, that means it is no longer supported and you should switch to a different style. As far as I know right now there is nothing else that can be done about that.

 

[Laney Cole]

If I click anything it goes back to the stormtrack dark, only goes back to normal if I refresh the page.

 

[Jeff Duda]

If I click anything it goes back to the stormtrack dark, only goes back to normal if I refresh the page.

This happens every time you visit the site?