Mike, I should speak to them for a post-chase evaluation within the next week or so, and will let you know any details I find out. I agree with John's perspective: repeated delays have hurt, especially when aircard/router combo's can accomplish the same thing.
Two comments I can make: 1) true plug-n-play simplicity is nice. We just plugged it in at the beginning of the day and let it run. 2) impressive coverage; I was concerned after hearing they only ran on Verizon infrastructure. I'm not sure why, but we had solid data coverage in areas where we had no Verizon voice service on our phones(even with an external antenna). We had great coverage in areas that I would not have expected it: middle of Yuma Co Colorado, far SW TX, etc.
It sounds like there are a number of good data options out there now, and from my experience the Autonet system is also a good option. Tentative pricing for the router isn't cheap, but if it were to come down, and they offered monthly/short term contracts, it would be an extremely attractive alternative for chasing. -Dave