Need help resetting password on SN

[Atreyu Neyhart]

Cannot reset my password word. After putting in my username and email it does nothing never sends me an email.
I've been a SN member for years. Email is [email protected] Username : AtreyuNey. Thanks in advance and is much appreciated

 

[Ben Holcomb]

We're all having the same problem. I have reached out to John Wetter but still waiting on a response. I'm locked out as well now since I tried the password reset feature to attempt to replicate the issue. Hopefully we hear back soon and can get it working again.

 

[Atreyu Neyhart]

Thank you. Hopefully soon we can get this issue worked out.

 

[Brandon Kindelspire]

Same here.

 

[Atreyu Neyhart]

Has anyone been able to get their password and actually log in? Seems as if the support is dead for SN..

 

[Atreyu Neyhart]

No luck yet anyone ? I may just make a new account. Says my email is already used so I'll have to make a new email and new account I guess or just wait.

 

[Ben Holcomb]

I got in contact with someone who can help and alerted them to the issue. Hoping we'll have some sort of a resolution shortly.

 

[Atreyu Neyhart]

I got in contact with someone who can help and alerted them to the issue. Hoping we'll have some sort of a resolution shortly.

Hopefully soon. I messaged support etc and still nothing. I'm kind of wondering if SN is even being monitored by "support" doesn't seem this sub forum nor the website has any support as of recent. All we can do is wait unfortunately.