issues with location not showing on radar scope

[Kevin Zimmermann]

I just got a new phone and I transferred everything over to the new one. I logged into the spotter network like I always do on the radarscope app and now I keep getting an error pop up. It now says This account cannot report location and my account does not have reporting privileges. Please help me and how do I fix this? It works still on my tablet and my old cell phone but what do I need to do to get it to work on my new phone. I have tried multiple things to fix this I dont understand why now all of a sudden it doesnt work. Yes I did pass the test on the spotter network.

 

[John Wetter]

Hello Kevin,
If you log in on our website, does it show a passing score for the test? Do you have NWS contact information filled out? Do you have different versions of RS on your different devices? If so, what versions are they?

 

[Lucas Munzlinger]

I am also having the same issue too

When I login it’s automatically stating (This Account Cannot Report Location) when it never gave me the option to report location.
I also use an iPhone. Also I did a post on the Facebook Radarscope Users Group and this is also happening to other people to in Android and Apple Devices.

 

[Lucas Munzlinger]

My phone software is currently at IOS 14.4 and the RadarScope software is the most current version Radarscope 4.1

 

[Kevin Zimmermann]

Hello Kevin,
If you log in on our website, does it show a passing score for the test? Do you have NWS contact information filled out? Do you have different versions of RS on your different devices? If so, what versions are they?

Yes i logged into the website and it shows a passing score. Yes I have my email, name and phone number on the NWS contact information filled out. All my different devices have the same version of RS and android 11.

 

[John Wetter]

Yes i logged into the website and it shows a passing score. Yes I have my email, name and phone number on the NWS contact information filled out. All my different devices have the same version of RS and android 11.

Hi Kevin, you appear to have a couple accounts, which one are you currently using?

 

[Kevin Zimmermann]

Hi Kevin, you appear to have a couple accounts, which one are you currently using?

User name is Kevinz21

 

[John Wetter]

User name is Kevinz21

Thanks Kevin, can you give it a try now and let me know if you get a different result?

 

[E Hobbs]

I am also having this issue I just got an iphone12 and I am unable to see my location on Radar Scope. They suggested it might be a problem with my spotter network account.

 

[E Hobbs]

Disregard my above post. I kept reading and found the solution.