• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Canon vertical grip service recall for 20D and 30D

Graham Butler

EF3
Joined
Mar 29, 2004
Messages
247
Location
Fort Worth, Tx
This apparently has been well documented and known for awhile but I just found out about it after having issues for some time.

Here is a link to one persons issues with the BG-E2 Vertical Grip:
http://www.usa.canon.com/consumer/c...ct&keycode=2112&fcategoryid=215&modelid=10464

Here is a link to Canon admitting that sometimes things don't work like they should:
http://www.usa.canon.com/consumer/c...ct&keycode=2112&fcategoryid=215&modelid=10464

After speaking to Canon customer service they are predicting a 10 day turn around and they either fix or repair.

I strongly suggest that if you own this grip, even if you are not having problems (and have an affected serial number) you may want to call anyways. I had 5 photos from the heat of the moment April 29th tornado get lost because of the power issue in the vertical position. I was ready to buy a new camera I was so pissed.

Graham Butler
 
Ehh what was that you were saying when I bought that plastic knockoff grip on Ebay Graham? You know, the one that is still working great? LOL
<sorry man I just couldn't resist!>
 
David Drummond said:
Ehh what was that you were saying when I bought that plastic knockoff grip on Ebay Graham? You know, the one that is still working great? LOL
<sorry man I just couldn't resist!>
Click to expand...

I knew you were going to be a smartass and say that ;) One thing to note is that I owned the vertical grip for over ~3 years before any of these problems started happening.

Graham
 
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