SPRINT PCS are crooks!

[Tony Laubach]

I know I have a story about my experience with Sprint bured in the forums somewhere, but as Drummond said, the coverage and data service itself is second-to-none and hard to walk away from. I guess the periodic headaches offset things a bit, but in the end, I've usually been on the receiving end of some nice "settlements". Good luck!

 

[Ryan McGinnis]

Honestly the best way for you to get results in a situation like this where essentially the company ignores your issue is to file a complaint with the Better Business Bureau. You can do this online from their website. I have only had to do this once in my life but I had almost immediate resolution with the company I had the problem with.

I've found the BBB is mostly useless. If you want results, tell the phone rep that your next step is to contact your Public Utilities Commission. The PUCs have teeth to hurt cellphone companies.