SN Spotter Network - Vague Error Message When Attempting to Submit Report

[Ashe O]

As the title indicates, whenever I try to submit a report from RadarScope or from the site itself, I get the vague message that an error has occurred. I RadarScope it is something to the same effect but a response code "500" I think ?

Any suggestions ?

Thanks !

 

[John Wetter]

500 is usually an access denies message. Have you passed the spotter network test? If not, you may need to log out of your SN account in RadarScope, pass the test, and log back in. On the SN login in RS, it should also show you if you have reporting abilities.

 

[Ashe O]

500 is usually an access denies message. Have you passed the spotter network test? If not, you may need to log out of your SN account in RadarScope, pass the test, and log back in. On the SN login in RS, it should also show you if you have reporting abilities.

Thank you for the reply. I made sure before I posted and It does show that I have completed and passed the test. Any other suggestions ?

Thanks again !

 

[John Wetter]

Thank you for the reply. I made sure before I posted and It does show that I have completed and passed the test. Any other suggestions ?

Thanks again !

Can you send your username to support (at) spotternetwork.org and I'll take a look at your account.

 

[Ashe O]

Can you send your username to support (at) spotternetwork.org and I'll take a look at your account.

Hi John, I have sent this info...Any developments...still cannot log in, getting errro "403" now

 

[John Wetter]

Not seeing your email. Do you use a different name?

 

[Ashe O]

Hi John, I just replied via email.