Problems with SN client in 64-bit Windows 7

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Jan 14, 2011
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Location
St. Louis
I'm having problems with the SpotterNetwork client on a 64-bit Windows 7 laptop. The client cannot see data from any of the Com ports assigned by Franson GPSGate. Other applications (WxWorx, StreetAtlas) can see GPS data normally. The SN client simply reports "no GPS". It also does not save the settings upon exiting. They must be re-entered each time the GUI is opened.

I tried installing directly to c:\ and running as administrator per information on the SN support forum.

Anyone run into this before?
 
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I noticed I have to enter my SN ID each time I use it too and I'm running Windows 7 64 bit, the same as you Dan. The only question I have is are you using the full version of GPSGate or just the Express version? If you're using the full version and manually setting the GPS port in the settings of SN (after clicking the red GPS button towards the bottom), then clicking "Force Update" at the top it should work. Unless you're selecting a port that doesn't match up to any that are available in GPSGate per the Output tab, I'm not sure what the issue would be.
 
I'm having problems with the SpotterNetwork client on a 64-bit Windows 7 laptop. The client cannot see data from any of the Com ports assigned by Franson GPSGate. Other applications (WxWorx, StreetAtlas) can see GPS data normally. The SN client simply reports "no GPS". It also does not save the settings upon exiting. They must be re-entered each time the GUI is opened.

I tried installing directly to c:\ and running as administrator per information on the SN support forum.

Anyone run into this before?

I've had an issue where the display is off and never loads right, but the program itself otherwise runs fine. This has only been an issue with Windows 7, 64 bit for me.
 
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