GRLevelX Licencing Help

[Zachary Lassiter]

So about a year or two ago when I had a sweet job and lots of money I remember buying some version of GRLevelX. Well I've had to reformat my computer and never installed them again and I've lost my licensing keys and can't even remember what software I purchased from them.

I emailed them a week ago and have yet to get a response. Any suggestions on how to poke them?

 

[Jason Boggs]

I can't believe how many people lose licensing keys. It's as simple as writing it on a piece of paper and putting it in a safe place. Really, it is that simple. Not trying to be harsh here, but it just boggles my mind.

Anyway, you might be stuck with having to purchase the software again, but I'm not sure.

 

[Ben Holcomb]

Who writes things down when you can store it in gmail and search for it on demand? :-D

 

[John Erwin]

From the GRlevelX owners forum ( located at http://www.grlevelx.com/owners/index.php) :

I have received numerous requests for lost keys. It is not Gibson Ridge Software's responsibility for maintaining your registration key. Most software companies charge for lost key retrieval.

When you receive your registration key email, print it out and store it in a secure location. That way you will be able to easily find it in the event your hard disk crashes or other disasters occur.

If you do need your key resent to you, note that you must request it from the email address used when you purchased the program. Lost key retrieval requests are the lowest priority items on my list of things to do.

If you no longer have the email address used for the purchase, expect a long, drawn out question and answer session to verify that you actually purchased a program. Requests from free email address (eg. [email protected]) are given special scrutiny since they are used for 99+% of fraudulent requests.

The best way to avoid all this is to simply print out the registration key email and store it in a secure location for future reference.

Thanks,
Mike

So there ya go... right from the horses mouth. The GMail suggestion above is a good one.. I use that myself.

 

[Greg Neuman]

some version of GRLevelX

you don't know which one you purchased?

http://www.grlevelx.com/lostkey/

 

[Zachary Lassiter]

you don't know which one you purchased?

http://www.grlevelx.com/lostkey/

thanks... worked