• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Grlevel 3 Polling issues

That's the NWS default server. You don't need to enter a URL.

Well, then something else must be wrong...because I'm getting zilch. I thought it might be that my buddies account (multi-license Allisonhouse I think). I actually just bought my own subscription to Allisonhouse...but haven't received any response there yet either (it says it takes 24h I think).

I know there are others that are free though...I've used them before, just don't remember now.
 
No...I never even get an email period. I think it has, in-part, to do with the fact I'm not the one making the purchase of the products/services. Never "forgot" the password because I've never gotten on in the first place.

I suppose since you signed up for AH it's a non issue now, once you hear back from Tyler & Co that is. Your ownership situation sounds unique, so I'm not sure I can offer you any useful advice other than what I attempted to provide in my original post. I checked the owner's forum for an answer to your question and I'll paraphrase what Mike said since a link won't help:

"You can use the public NWS server by unchecking the "Use this server" box in File->Configure Polling."

I also found this old URL for polling, but am not sure if it's still needed: http://www.opennoaaport.net/digatmos/nexrad/

I hope this is what you were looking for.

Thanks,
Mark
 
Last edited by a moderator:
I suppose since you signed up for AH it's a non issue now, once you hear back from Tyler & Co that is. Your ownership situation sounds unique, so I'm not sure I can offer you any useful advice other than what I attempted to provide in my original post. I checked the owner's forum for an answer to your question and I'll paraphrase what Mike said since a link won't help:

"You can use the public NWS server by unchecking the "Use this server" box in File->Configure Polling."

I also found this old URL for polling, but am not sure if it's still needed: http://www.opennoaaport.net/digatmos/nexrad/

I hope this is what you were looking for.

Thanks,
Mark

Thanks Mark...appreciate it. Yeah, unchecking the box didn't seem to bring me anything. I'll try the link you gave. Haven't received and email from them yet...kinda suck royal since active weather will be in the area tomorrow...need to get something working...well would like to have...not really needed (I can chase without it).
 
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