• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

GREarth goes general release on April 16th

Joined
Jan 24, 2005
Messages
889
Location
Chicago, IL area
http://www.grlevelx.com/owners/viewtopic.php?f=27&t=7013

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[TD]On Monday, April 16, 2012, AllisonHouse.com will take over the data and subscription management of the GREarth system. The data will be generated on and delivered by AllisonHouse.com's servers. The GRS GREarth servers will be phased out once everyone has transferred over to AllisonHouse.com.

Current users will be automatically transferred over. Due to privacy concerns, I will only transmit to AllisonHouse.com the bare minimum amount of information required: your email address, ClientID, and expiration date. That will allow AllisonHouse.com to get you into their subscription system. You should receive a "Welcome to AllisonHouse.com" email with further instructions.

New users will go through AllisonHouse.com to sign up for GREarth.

Support for GREarth itself (feature requests, bug reports, etc.) will remain in the GREarth section of the GRLevelX.com Owner forums. Issues related to subscriptions and data outages will be handled through the AllisonHouse.com support system.

Once the new AllisonHouse.com GREarth system is operational, GREarth version 2.00 will be released. It will poll for data from the new servers. Users should switch to version 2.00 immediately after it is released. Please monitor the GREarth News section of the forum for information on 2.00.

Mike
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