Doug_Kiesling
Well this was fun... I called up to cancel my Sprint PCS data card service last month and was told that my service would be shut off then and I should only be billed for the 2 days after the billing cycle for the service since I was not under contract. They tried to offer me a discounted service plan but I was not interested since after some testing, I was able to get on line everywhere with Verizon when Sprint just said no service.
Today I saw my credit card was charged for $81.27 for December. After spending several minutes trying to get through the automated system to talk to a real person I was told that my account would be canceled. "Would be?" I then had to go and talk to a supervisor that said opps, it looks like you called on December 15th to shut the account down. After several more minutes on hold, I did get a refund. You really have to watch all of the people doing their jobs and your bank statements.
Doug
Today I saw my credit card was charged for $81.27 for December. After spending several minutes trying to get through the automated system to talk to a real person I was told that my account would be canceled. "Would be?" I then had to go and talk to a supervisor that said opps, it looks like you called on December 15th to shut the account down. After several more minutes on hold, I did get a refund. You really have to watch all of the people doing their jobs and your bank statements.
Doug