Warning: Verizon Roadside Assistance

[Tony Laubach]

I know Tony and Jayson enjoyed the comedy last spring..(did I say 'spring'?).

Booooinnng! Yeah, I won't forget that..

And actually, Tim has saved me; last fall he had to haul me out of the mud; when I escaped, he then had to haul himself out of the mud.

I guess while AAA is great, nothing beats chasing with company in those events...

 

[joel ewing]

I have had AAA "Plus" for years. I am a huge believer in it. I've always had fantastic customer service with it. In fact, when your immediate situation is fixed and you're back on the road....you'll get a call from another department of AAA. They'll ask you if your experience was ok or otherwise.
The "Plus" part of AAA-Plus extends the amount of miles that a tow-truck can be sent to help you in the event of a breakdown. It only costs a bit more annually...and I heartily recommend it.
I especially recommend AAA for folks with kids that are perhaps away from home and are of driving age...ie college age, etc. It's a great Christmas "stocking stuffer".

 

[Dan Robinson]

AAA membership is an insurance policy against worst-case scenario breakdowns/getting stuck. It will save you money if you need a tow in the middle of nowhere. I had a fuel pump go out 50 miles from Bismarck, ND in 2006, and AAA came all the way out into the boonies to tow the car back to Bismarck. That would have been one heck of a bill if I had to pay the towing company - much more than the AAA membership fee.

They give you four assistance calls per year. I have used all four before - either due to locking keys in the car or needing a jump.

 

[Benjamin Rock]

I use AAA. Ive been a Gold Member for years. Only problem i have ever ran in to is them trying to find a tow company willing to come out into the boonies and tow me back. i had wait for 6 hrs once, but AAA covered all miles over the 100 and renatl car and motel room for the night. it was like $100 dollars that i saved and they covered.

 

[Mike Deep]

The Consumerist has a follow-up on this story today: http://consumerist.com/5063805/verizon-wireless-roadside-assistance-apologizes-for-sucking