• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Ucar

  • Thread starter Thread starter Dan Robinson
  • Start date Start date
Darn! Just when I was going to check the model runs for tomorrow. I sent Greg Thompson an email. Hopefully it will be back up soon.
 
Still down for me. They must have a big problem - perhaps server issues. Anyone able to access them? If so then perhaps just part of the network is down. Oh well...guess I'll have to forecast without them.

EDIT:
What?!! Refreshed the page again after going to another site and it displayed this time!!! Maybe it is back up or on it's way.

Able to reach this page so far: http://www.rap.ucar.edu/weather/
The rest don't seem up yet - so maybe the system is loading still.
 
Last edited by a moderator:
Update: Greg says that it is a DNS name issue, and the site will resume working once the DNS registries around the world get propagated / corrected.
 
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