• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Storm Tour Cancellations

I think most reputable tour groups are up front about the possibility of periods of down times and most tourists also understand this uncertainty.

The company I work for had a tour starting right at the beginning of the 2006 ridge and we did everything we could to accomodate and make the tour as fun as possible without the prospect of storms for at least the first 7 days. He hired a world-renowned tornado scientists to speak to the group on the first day, spent a few days in the mountains going to various tourist area, and by the end of the tour finally had some decent weather. For those who could stay, we actually extended the tour by a day and those who could stay stayed, and those who had to catch a flight headed back to OKC.
 
The customer should also assume some responsability when booking a tornado tour. He/she knows perfectly well that mother nature runs the show. For me, a good tour operator would have other storm/weather related sidetrips, movies and talks available as a contingency plan right on their website. If it was bust but I learned from the experience, I'd want to come back again.
 
Some schools of thought here:

First, regarding purchasing a travel policy. I think you would get into a problem with the insurance company of defining storms as being chaseable or non-chaseable. For example, storms are available but expected and do remain below severe limits ect...so is the tour company required to drive a 1000 miles to chase general rain storms? Would the insurance company consider that as an oppurtunity not taken.

Second thought is this: I for one couldn't afford to spend 2 or 3k on a storm tour if I wanted to. So apparently, those that can afford to can also afford to risk losing it.
 
If people are worried about the money, then they should take the College of DuPage tour, as it's only $920 for your first time for 10 days out, and $720 for each additional tour. Lessens their financial liability.

What are you talking about? You don't get price breaks for additional trips. You only do if you're an advanced student.
 
I wonder if there is any laws regarding this. Like with construction companies, many times they can only get 33% before delivery of the goods and services.

Storm Chasing tours seem very specialized and are a very small market compared to many others (like cruises) and cannot bare the cost of such cancellations (as far as I know). I'm sure with reputation being a large part of the way groups gain business, it is in their best interest to do as much as possible to make the customer happy. I'm sure they have run into unhappy guests before, so I'm sure measures are in place.....just prudent business planning anyway.
 
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