• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

If you use an AirCard 580 for laptop data

Eric Friedebach

Eric Friedebach

EF2
Joined
Jul 3, 2004
Messages
164
Location
Hotel room somewhere by an airport
Last week I received a postcard from my wireless carrier (Sprint) about an upgrade for my Sierra Wireless AirCard 580.

Go here they say:
http://www.sierrawireless.com/supportdownl...c580_sprint.asp

Well, I did everything I was told to do. The new interface seemed a bit more style than substance. But then Opera would not work. Then IE. Other software started to freeze up in just a few hours.

You get the idea. The Registry was getting all messed up. A System Restore was not even an option. So I reload the OS.

It’s possible that something else was going on here, but…

Whatever this upgrade was (AC580SCM.msi) , it’s not ready for Prime Time.

I talked to a couple of Tier 2 Tech Support guys at Sprint. I had one open a Trouble Ticket. But more importantly I found out I could just create a generic dialup (#777) as a modem. I specifically asked them if this would keep me from EV-DO when available, and the answer was “noâ€￾.

The AirCard 580 is used for other carriers as well. Sprint hands off upgrades to their hardware providers.
 
You must log in or register to reply here.

Similar threads

aircard/dataplan: request from Italy
Replies
12
Views
6K
David Drummond
David Drummond
Back
Top