• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Humor: 1-800-xm-radio

  • Thread starter Thread starter Mike Hollingshead
  • Start date Start date

Mike Hollingshead

I found this pretty funny and interesting so thought I'd post it. I have been trying to disconnect my xm service and have been unable to get through on the phone. So tonight I try the net approach and have it send me my password. So it does and I try to use what it just sent me to log in with and it says it is invalid. I'm like, you just sent me this! So I try the phone route again and get through right away. They have installed some voice recognition software to run it. It started off with this ad and being impatient(and unaware of this new thing they were using) I said outloud, "I don't care". Right when I said this the female voice stops and says, "You said representative, is that right?". It froze me as I was just whining outloud to what I thought was a machine. I wasn't for sure anymore since it stopped and said that though, lol, so I quickly hungup. So I call back and this time I just cough to see what happens and then it started up. Man, what was so wrong with pressing 1 or 2 for yes or no? This thing is highly annoying. It tells you what to say. I think I'm going to call it back an just mess with it now. So if anyone is bored and interested call 1-800-967-2346(xm-radio). Technology is cool until it becomes freaky and that is a bit freaky.
 
Sprint/Nextel has the same crap and has for some time now. I hate that thing. I just say, shut up and get me a live person and it says a rep will be right with me. :wink:
 
What I absolutely love is when you've waited a long time going through several menus. Then you say something, and it replies "So you'd like to change your plan." I yell "NO!" But, it's already down the road to locking you in another year contract (or something) so you hang up quickly to avoid it seizing your firstborn, having wasted plenty of time.
 
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