• After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

    I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

    For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

    From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

    Sincerely, Jeff D.

Help, Z1 is now not being recognized by computer

Bill Hark

EF5
Joined
Jan 13, 2004
Messages
1,354
Location
Richmond Virginia
I am using a Sony laptop with Windows XP and Adobe Premiere Pro. I have had no difficulty capturing Sd video output from the Z1 and video from my Cannon HV20. Today, at point the computer froze and I had to pull the battery and restart it. It was working fine. I later tried to start Premiere Pro and received an error message that there had been changes made to the computer and the program would have to reauthenticate before I could use it. Photoshop did the same thing, connected with the internet and started working. Unfortunately, when I connect my Z1, I get device is offline when I try to capture video. When I plug the Z1 in, I do here the little tone that occurs when something is connected but then it acts like nothing is connected. Same thing with windows moviemaker.

The computer does recognize and capture video from my Cannon HV20. I can also copy video from the Z1 to the HV20 by firewire so I know the Z1 firewire port is working. I ran a virus scan, no viruses. I also checked for updates to the firewire driver and there were none. I don't have the reset feature to go back to an earlier configuration. There were also no recent windows updates. I've tried restarting on several occasions, same thinbg. Any ideas?

Bill Hark
 
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