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While Stormtrack has discontinued its hosting of SpotterNetwork support on the forums, keep in mind that support for SpotterNetwork issues is available by emailing [email protected].

My 2005 Red Cross experience

Thread starter Bob Schafer
Start date Sep 11, 2007

Bob Schafer

EF5

Sep 11, 2007

There's an old thread over on easternuswx.com about the Katrina anniversary, and it saw some new posts this year. I have decided to post a few things about my experiences with the Red Cross in LA in September 2005. For anyone who may be interested in reading it:

http://www.easternuswx.com/bb/index.php?showtopic=103748&st=100&start=100

My first post is #103 there. It looks like you'll have to register/log if you wish to view the photos. Unfortunately, I am going to be offline from 9-22 to 10-8, so I'll have to cut the story off during that time and pick back up in October.

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Nov 22, 2013

Russell Jones

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After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

Sincerely, Jeff D.

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