GR3 / Allisonhouse Data Outage

[Bill Tabor]

Yesterday I was up in Kansas near Kiowa around the time of the tornado warning near Attica and I found that I had lost any new radar updates from my new Allisonhouse feed which I got because of the earlier NWS feed loss a week or so ago. When I realized my radar was not updating even though my internet - tested - was working I switched to NWS feed polling and had the latest. Not sure what was up? Anyone else experience this?

 

[Chris Strahan]

if you go to the Allison House forum, you will see that indeed there was an outage and is now fixed.

http://www.allisonhouse.com/forum/viewtopic.php?f=8&t=2059

 

[Bill Tabor]

Ok, cool, but a bit ironic as I joined them to supposedly avoid outages in the heat of the battle. I may need to load that feed status GR3 product from Allisonhouse.

 

[Bill Tabor]

Whoops just happened again with KSJT. Failed to update - switched to NWS - no problem.

Allisonhouse KSJT working now.

 

[GlennMartin]

I have also had an issue but not on the above date. I really like what Tyler and Gilbert are doing over there and I know they will get it worked out. Having said that we all know how imperfect feeds/servers/software communication can be and errors will happen no matter what. If its just a matter of errors cropping up on overload days then I would gladly pay more money for the service to produce an over capacity buffer zone on those heavy traffic days.

 

[Wes Carter]

I have had the same issues on more than one day. I cancelled my service and now I'm switching between two free feeds with no issues. I'm sure Tyler Allison will get the issue straightened out, but I was paying only to have more reliable feeds. Some communication about the problems would have been great.

 

[Cory Schuller]

What 2 free feeds are you using???

Thanks
Cory

 

[Tyler Allison]

Folks...please please please post over on our forums when there are radar issues. In 2010 we have not had a single radar outage that we are aware of. In fact our monitoring service shows 100% uptime on radar products.

The outages referenced in the forum link above were for non-radar products.