Accessing Verizon Pre-paid mobile broadband

[BBauer]

I am planning on using Verizon's day pass for chasing this season since I will not be chasing too much. I just got a used usb modem (USB 720) and although I am not going to activate the modem until chase day I went through the motions using the VZ manager to make sure it would bring up a page where I enter my credit card info. When I follow the correct steps on the VZ manager I click the "access" button and it tries to open a page on the Verizon website but then comes up with a message "Please contact us to complete your order" then below "we are unable to complete your order online at this time" then instructs me to call the Verizon customer service number. Does anyone know why I am getting this message? I just want to be empowered before I call that number and also I don't want to risk not knowing what is going on until chase day when I really have to get it activated. On VZ manager it shows the number of the modem I presume. The ESN is on the device. Any other info I need before I call Verizon? I will call Verizon I just want any feedback/advice before I do so. Thanks a million!

 

[Skip Talbot]

I had a great deal of trouble trying to use the Access Manager's activation process, and always had to call them to get it working properly. I'd recommend just calling instead of trying to use that software. I wasn't waiting too long and they were pretty helpful over the phone.

 

[BBauer]

Thanks, I'll give them a call early in the morning on chase day and hope for the best!