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While Stormtrack has discontinued its hosting of SpotterNetwork support on the forums, keep in mind that support for SpotterNetwork issues is available by emailing [email protected].

2012-03-23 REPORTS: IL

Thread starter Glenn Schubert
Start date Mar 24, 2012

Glenn Schubert

EF0

Mar 24, 2012

#1

I started my chase at the So Illinois airport (which is only about 2 miles from my house) between Murphysboro and Carbondale, IL around 11:30am. A storm with strong rotation had developed near Cape Girardeau, MO and was moving NE. At the airport, I could see the rotation starting to tighten up, but no distinct wall cloud ever formed, although there were some ragged lowerings from the cloud base. This storm was now Tornado Warned. I headed NE from the airport towards Desoto, IL and heard a funnel was spotted there, but I never saw it. Farther NE, I saw a narrow funnel reach the ground briefly between Elkville and Royalton,IL. It soon roped out and dissipated. Some damage was reported in this area. I followed the storm for a while longer but never saw it produce anything else. Apparently, a new storm cell formed near NE of me near Mt. Vernon, IL and produced a larger tornado which lead to a fatality.

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After witnessing the continued decrease of involvement in the SpotterNetwork staff in serving SN members with troubleshooting issues recently, I have unilaterally decided to terminate the relationship between SpotterNetwork's support and Stormtrack. I have witnessed multiple users unable to receive support weeks after initiating help threads on the forum. I find this lack of response from SpotterNetwork officials disappointing and a failure to hold up their end of the agreement that was made years ago, before I took over management of this site. In my opinion, having Stormtrack users sit and wait for so long to receive help on SpotterNetwork issues on the Stormtrack forums reflects poorly not only on SpotterNetwork, but on Stormtrack and (by association) me as well. Since the issue has not been satisfactorily addressed, I no longer wish for the Stormtrack forum to be associated with SpotterNetwork.

I apologize to those who continue to have issues with the service and continue to see their issues left unaddressed. Please understand that the connection between ST and SN was put in place long before I had any say over it. But now that I am the "captain of this ship," it is within my right (nay, duty) to make adjustments as I see necessary. Ending this relationship is such an adjustment.

For those who continue to need help, I recommend navigating a web browswer to SpotterNetwork's About page, and seeking the individuals listed on that page for all further inquiries about SpotterNetwork.

From this moment forward, the SpotterNetwork sub-forum has been hidden/deleted and there will be no assurance that any SpotterNetwork issues brought up in any of Stormtrack's other sub-forums will be addressed. Do not rely on Stormtrack for help with SpotterNetwork issues.

Sincerely, Jeff D.

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