So, you're saying you're incapable of retracting a standard in the middle of an extraordinary world event? Because a contract says it's non-refundable, that binds your hands from doing the right thing and letting any customer out of that agreement? Are you not in control of your own business?It's apparent that Yvonne is not capable of reading a contract that clearly states we have this NON-Refundable deposit clause. However, I'll give her the benefit of the doubt as she made her deposit December of 2018 and maybe she forgot???