Spotternetwork clients not sending position reports?

Lou Ruh

EF2
May 17, 2007
159
29
11
SE PA
I noticed today that my position was not being updated via PYKL3Radar (I know it is no longer a supported product, but, it was working before today). I then tried RadarScope (Android) and Radar Alive! Pro and neither one of those is working either. PYKL3 is throwing a "Json parsing error:No value for id" which appears at startup and if I ask it to validate the Spotternetwork login. The only way I have been able to update it is via the spotternetwork.org website (but, I have not tried other methods).
 

Mark Blue

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Feb 19, 2007
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If you can login at the Spotter Network website then you know your credentials are fine and working. I just launched PYKL3 the other day and my location displayed fine, so I think it’s still okay. Let us know if you can login at the link above.
 

Lou Ruh

EF2
May 17, 2007
159
29
11
SE PA
I can log in at the website (one of the first things I tried). I can push a position manually from there. None of my Android based clients are working (although PYKL3 is the only one generating the error).
 

Mark Blue

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Feb 19, 2007
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Please don't think I'm asking questions that imply you're dumb or anything along those lines Lou. We just want to solve the issue. Do you have Location Services turned on in your phone/tablet settings?

If there's anything else you've tried please list them here so I or @John Wetter know what you've already done.
 

Lou Ruh

EF2
May 17, 2007
159
29
11
SE PA
Please don't think I'm asking questions that imply you're dumb or anything along those lines Lou. We just want to solve the issue. Do you have Location Services turned on in your phone/tablet settings?

If there's anything else you've tried please list them here so I or @John Wetter know what you've already done.
Don't worry ... not a problem (before I retired, I worked in support at IBM ... I get it)

Yes, location support is enabled and the three radar apps I tried have the location permissions enabled.
 

Lou Ruh

EF2
May 17, 2007
159
29
11
SE PA
Thanks. If I wasn't clear, this was working fine for years using PYKL3Radar. That has stopped working with the JSON error I mentioned. It is still not working. Since it is no longer a supported product, unless there is something that has changed on SpotterNetwork, I guess this will be an unexplained issue.

I was able to get RadarScope to send a position report last night ... thanks with the help with that (maybe less than intuitive, since you set up the account in one spot and enable position reporting in another area in the settings, with a headline of "Advanced").

I am still working to get Radar Alive! Pro to work. It is different because it still uses the Application ID instead of the User/Password combination to access SpotterNetwork. If I still have problems, I will contact the author for further assistance.

I do have another thing to report (admittedly a lot more minor) ... in a number of places, the Support link goes to stormhunter.org which is a "Free parked" site for GoDaddy . This is true on both Spotter Network (the link at the top of all pages) and also in RadarScope in the spot where the Spotter Network credentials are configured.
 

Mark Blue

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Feb 19, 2007
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I see that now when I click on Support. It used to go to the Stormtrack SN forum via a redirect, but that seems to have gone haywire now. There are scattered references to Storm Hunter just as you mentioned but it’s up to John or whomever updates the SN forum to find and update them. I’m betting it’s going to Go Daddy because when Steve and I did the handoff we moved the hosting to Amazon from Go Daddy so now the redirect needs something to make it work again.
 

Mark Blue

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Feb 19, 2007
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Any luck with PKYL3 Lou? It’s just like RS. Meaning there are a few settings that have to be enabled in the program to display SN on the map. Just wondering if you made any headway?
 

Lou Ruh

EF2
May 17, 2007
159
29
11
SE PA
No. Still gives the Json parsing error (both on startup and if I tap in Spotter Network Credentials in the setup. Since this was working before, and stopped working with no known change on my side, it still seems to me that something changed (at least for my account, but, that would be odd) on the SpotterNetwork side, but, not a major issue since I can get RadarScope to work. Unless you can find anything on the SN side that changed, or come with some other diagnostic steps, I may just need to live with it. FYI, I could not get Radar Alive! Pro to work either, but, I have not contacted John yet.
 

Mark Blue

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Feb 19, 2007
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My version is 2.9.1.5.0 for PYKL3. Upon closer inspection, I see SN Auth fail on the radar screen and when I press authenticate SN credentials I get the same JSON parsing error. I wish someone could pickup this program and continue updating it. I don’t think it’s open source though I could be wrong.